Service Center Programs
Our Service Center supports a wide range of equipment giving you the benefit of a single source for repair of your mobile and wireless computers, handheld terminals, barcode scanners, point of sale (POS), RFID and other enterprise mobility products. From retail, manufacturing, hospitality, transportation and logistics, utilities, wholesale distribution and healthcare industries.
With flexible repair options and customized support programs including warranty, after warranty, multi-vendor and obsolete products no one is better qualified than TSI. Our commitment to quality, experience and factory trained technicians make TSI an excellent choice for your support needs.
All TSI service center programs cover all parts and labor required to keep your equipment operating at peak performance to exact OEM specifications. All repaired devices receive full preventative maintenance including cleaning, adjustments, battery testing, software loading and complete technical support.
Service Programs at a Glance
Minimize downtime with Advance Exchange – you’ll be back in business the next day with a replacement device ready, right out of the box. Advance Exchange is a simple, cost-effective way to manage products needing repair, particularly when you have widely dispersed locations.
Next Business Day Depot Repair
With next business day delivery of replacement unit ensures that you'll be back in business the next day.
2, 3 and 5 day Depot Repair
Select the maintenance plan that supports your business objectives by ensuring the highest equipment availability possible.
Flat Rate Repair
For repairs not covered by a service contract, provides the convenience of one price for repair of a device no matter what is actually in need of service.
Time and Material
Pay for service as you need it. You’ll receive a no-obligation quote and repairs begin only after you authorize the repairs.
Save money with a single upfront cost resulting in a lower annualized price than with a standard service contract.
Go to our Customer Login to place a service request or check the status of a repair or call 888-227-2467