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TSI Reduces Total Repair Time and More for Fortune 500 Beverage Company

TSI’s client, a Fortune 500 beverage company with a challenge to reduce the turn-around time on repairs of their mission critical vehicle mounted computers installed at various US locations. The devices were being serviced at depot’s located outside the US with slow turn-around times and many required costly overnight shipping.

With centrally located repair centers in the US, TSI provided a cost effective depot repair solution that met the clients turn-around time while eliminating the need for overnight shipping. And with our commitment to quality reduced their failure rates by over 20 % further reducing customer downtime and shipping costs. Click here to get more information.

TSI Provides Single Source Repair for National Logistics 3PL Company

TSI’s client, a National 3PL Logistics Company’s required a vendor who could combine their contracts for repair of their portable handhelds, vehicle mounted computers and barcode printers at various locations manufactured by multiple product vendors. It had become a real challenge for personnel to get repair.

With advanced capabilities to service a full range of multi-vendor products, TSI combined all the client’s contracts to provide them with a single source for repair with warranty management. Click here to get more information.

TSI Advance Exchange Solution for Discount Retailer

TSI’s client, a major discount retailer, required a single source for an advance exchange contract with the ability to provide and ship consumables such as cables and batteries. They also required custom reporting to track assets and billable items.

TSI provided an advance exchange repair solution to minimize the client’s downtime with a simple, cost-effective way to manage products needing repair, particularly with widely dispersed locations. They’re back in business the next day with a replacement device ready, right out of the box. Custom reporting is provided to manage their assets through the advance exchange and repair process. Click here to get more information.

  • Teklogix
  • LXE
  • Symbol
  • Motorola
  • Datamax
  • Cisco
  • IBM
  • VeriFone
  • NCR
  • Datalogic
  • Intermec
  • Honeywell
  • SATO
  • Telxon
  • Zebra
  • Lexmark
  • Hypercom

The names above are registered trademarks of the original equipment manufacturers and are used for reference purposes only and is not meant to portray that Technology Solutions is a representative or Affiliate of these manufactures.

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