We began the company to provide a customer service-oriented approach. We’re not trying to sell new products to our customers and have no hidden agenda. We’re simply looking to provide the best quality service to our clients that we can for the equipment that they currently have. We can extend the life of their product so that they can get the best return on investment from that product. We repair around 75,000-85,000 devices per year for over 350 different customers and we’re able to ship to over 3,000 locations. It’s kind of a cliche, but we’re big enough to handle the volume, but we’re small enough so that you can still get somebody on the phone.
Our mission is to provide quality support of wireless and mobile computing systems for our customers. As a service-driven company, TSI believes in putting our customers first and forming long-term partnerships to ensure that all equipment is running smoothly. Repairs are made in a timely manner without sacrificing quality because at TSI, we believe that our customer’s success is our success.
At TSI, we’re passionate about our work and our clients. The TSI team draws from unique technical experience and industry knowledge. This deep understanding of the technical world is what allows us to cater to all types of different devices ranging across various industries. We foster a team mentality that brings us together as people and as professionals to achieve our goals and overcome challenges.