Don joined Technology Solutions Inc. in 1999, as a field service technician. Now with over 25 years of experience in service delivery, he believes in 100% customer satisfaction. In his 21 years with TSI, Don has been involved in many aspects of the business, including service delivery, procurement, and human resources. His current responsibilities are to make sure our team meets or exceeds the service level requested by our customer for repairs at all three of our locations.