Datalogic falcon X3 mobile computer.

The Datalogic Falcon™ X3 mobile computer is equipped with Datalogic’s patented Green Spot technology to provide warehouse and distribution centers with real-time data capture capabilities. Users can choose between the auto-ranging laser (XLR) scanner or a 2D imager combined with a 3-megapixel color camera. 

Communication and security are also at the forefront of the X3 with its Summit 802.11 a/b/g radio with CCX v4 certification and the ability to use wired connections. 

With its rugged design and rubberized plastic enclosures, the X3 can withstand drops onto concrete from up to 6 feet and exposure to water and dust. Despite this, the device will need occasional service. 

Fortunately, TSI provides advanced repair services designed to prolong the life of your equipment, so you get the best ROI. We have a state-of-the-art service center where we repair around 75,000 to 85,000 devices, including mobile computers, a year. Give us a call or fill out our contact form to see how we can service your Datalogic Falcon™ X3 mobile computer.     

Datalogic Falcon X3 Setup

  1. Battery Setup – When you first receive your Datalogic Falcon, the battery will need to be charged. You can charge it by plugging it into a single slot dock or multi-battery charger. Alternatively, you can connect it to a computer via USB.
  2. Connect To WIFI – After charging your battery, the next step is to connect your device to the WIFI. To do this, go to settings > control panel > WIFI/SCU. From here select scan > configure > yes. Last, enter the WIFI passcode and save your changes. 

Troubleshooting and Maintenance

  • My Falcon X3 Won’t Turn On – A potential fix to this problem is a cold reset. First, remove the battery. Then press and hold the reset and scan buttons at the same time. Release the buttons, put the battery back in, and try turning it on. If this doesn’t work, an expert diagnosis may be required. 
  • Cracked Or Broken Screen – Frequent use can lead to a damaged screen. The best way to resolve the issue is to get it replaced.
  • Cleaning The Falcon X3 – Keep your device clean using a damp cloth. Make sure to not use alcohol or any corrosive solutions. 

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Contact us today for repair services. Increase the lifetime of your Datalogic Falcon X3 by receiving repair services at TSI.